Roadside Assistance & Towing in Lebanon: Numbers to Save Before You Need Them

A breakdown on the Beirut–Tripoli highway at midnight is a different scenario than one on a quiet mountain road in Falougha. Knowing what's available — and at what price — makes a stressful situation much shorter.

Who responds

• Your insurer's roadside hotline. Most Lebanese comprehensive (CDW) motor policies now include basic assistance — battery jump-start, fuel delivery, flat-tire change, towing to the nearest dealer or your address up to a capped distance. Save the hotline in your phone today.
• ATCL (Automobile & Touring Club of Lebanon). Members enjoy 24/7 assistance country-wide.
• Private tow operators. Many are reliable, but pricing is freer at night and on holidays.
• 112 / Internal Security Forces. For accidents involving injuries, police presence is required and they coordinate towing.

What to confirm before the truck moves

1. Destination address.
2. Final price in cash terms (LBP or fresh USD) — agreed before the vehicle is loaded.
3. Whether the operator's truck is flat-bed (preferred for AWD and low-clearance cars) or wheel-lift.
4. Receipt with company name and plate number of the tow truck.

What insurance won't cover

• Driving without a valid mécanique or with an expired insurance vignette.
• Towing requested for non-mechanical reasons (e.g., a wrongly parked car).
• Damage caused during the towing itself, if it's the tow operator's fault — pursue that with the operator.

Safety tips

Move the car out of the live lane if possible, set hazard lights, place a reflective triangle 30 m behind on highways, and wait off the road. At night, wear a high-visibility vest if you have one.